Snapshot
- Client: Eli Barenholz, GrassGreener Europe
- Team Size: 2 consultants and 1 assistant
- Start Date: November 2014
- Key Results:
- €1.2M revenue in 2 years
- 98% placement retention
The Problem
Eli wanted to grow revenue without increasing headcount.
But the existing model created limits:
- Heavy reliance on contingent work
- Revenue tied to volume, not value
- No structured framework to support retained conversations
- Difficulty scaling performance with a small team
Working harder was not the solution.
The structure needed to change.
What Changed
With i-intro®, Eli implemented a structured retained recruitment model supported by:
- A clear methodology for client engagement
- A more consultative positioning
- A framework to support higher-value conversations
- Ongoing training and support to strengthen execution
This allowed the business to increase output without increasing complexity.
The Result
- €1.2 million in fees over two years
- Achieved with just 3 people
- 98% placement retention after 12 months
The Commercial Impact
1. Revenue growth without headcount growth
More output per assignment, not more activity.
2. Stronger client outcomes
Retention became a measurable, valuable metric.
3. More resilient business model
Less dependency on low-commitment roles.
Key Insight
Scaling a recruitment business is not about adding people.
It is about increasing the value and structure of each assignment.
Client Perspective
“Over the last two years, we’ve written around €1.2 million… and we’re still just two people and one assistant.”
“You’re buying the tools to change your business… and move from contingency to retained search.”
i-intro®
helps recruitment agencies implement a retained recruitment model that improves revenue, retention, and control.
